Within 14 days of receiving it, customers can easily return any jewelry purchased from our studio inventory or from our website’s ready-to-ship section. Made-to-order items can be refunded up to a value of 3,000 ILS.

A refund will not be possible for jewelry that has been custom-made according to the customer's specific requirements and measurements, jewelry with engraving or personal dedication, or jewelry priced over 3,000 ILS. 

Please note that deposits or prepayments will not be refunded if the company has already started manufacturing the order. In such cases, the deposit will be considered a sketch fee.

If a cancellation occurs after the product has been shipped and received by the customer, a full refund will be issued, minus the shipping cost and a 5% cancellation fee. The refund will be granted as long as the product is returned in its original packaging, along with its original documentation, and upon presentation of the invoice or receipt that confirms the transaction and its date.

For more information, please visit our Terms & Conditions page.

What's Covered by Our Warranty

 
Size adjustments are done at no extra cost, for the first adjustment. Thereafter adjustments will incur a nominal fee.

Jewelry renewal, rhodium plating and other repairs will be done at a nominal cost. Our professional cleaning service, jewelry checkups, are similarly provided at no extra cost.

We provide a one year warranty from the date of purchase on the item sold which covers the loss of side stones weighing up to 0.05 carat each under regular and reasonable use.

This warranty does not apply to jewelry repaired by any party outside of our studios.

Of course you may choose to add your jewelry to your home insurance policy which will insure coverage according to the individual policy. Your purchase invoice and the gemological certificate we provide will assist you here.

For more information, please visit our Terms & Conditions page.

Our jewelry is made to feel like a second skin. Gold is nonetheless a soft metal which can easily change its shape. To prevent damage we suggest you refrain from wearing your gold pieces during physical activity involving direct contact with them. Contact with harsh chemicals should similarly be avoided.

To prevent scratching we recommend that you store each individual piece separately.

We advise that you put on your jewelry after dressing and completion of your grooming routine which will prevent snags and contact with chemical substances.

We suggest visiting us from time to time for professional cleaning and the maintenance of your special pieces.

We provide a one year warranty from the date of purchase on the item sold which covers the loss of side stones weighing up to 0.05 carat each under regular and reasonable use. This warranty does not apply to jewelry repaired by any party outside of our studios.

Of course you may choose to add your jewelry to your home insurance policy which will insure coverage according to the individual policy. Your purchase invoice and the gemological certificate we provide will assist you here.

Size adjustments are done at no extra cost, for the first adjustment. Thereafter adjustments will incur a nominal fee.

Jewelry renewal, rhodium plating and other repairs will be done at a nominal cost.

Our professional cleaning service, jewelry checkups, are similarly provided at no extra cost

When we mention ‘Our Diamonds’, this is not just a turm of phrase. These diamonds are truly ours. We create our pieces with our own diamonds, from their natural raw state all the way to their eventual polished beauty.

Wild M embodies the next generation of Moshe Levy Diamonds. We like to call it ‘Our Diamond Playground’ which expresses the inspiration that is drawn from our diamonds, the endless possibilities and freshness of our work. Our everyday connection with Moshe Levy Diamonds allows us to have our creative workshop at our disposal ensuring professional, specialized cutting and polishing, enabling us to create any requisite size and cut. Our broad range of creativity and technical expertise allows us to concentrate on every aspect of the client’s desire. Our exceptional diamond pieces are meticulously crafted to give you, the customer, an end product of the highest quality and precision.

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